Support

GoldFax Customer Services
While GoldFax is easy to use we recognize that from time to time our customers may need a helping hand. We believe strongly in providing excellent customer service and have a process that insures every customer gets the best support.

Contacting GoldFax Customer Services
GoldFax is supported via the telephone, Email, Live Chat, and WebEx. All support submissions are dealt with promptly and logged in our support tracking system. To insure that we can employ the appropriate resources to handle your support needs, please submit your initial support request via Email.

GoldFax Customer Services is available Monday through Friday, between the hours of 6:00am – 5:00pm Pacific Standard Time

Customer Services Email: support@GoldFax.com

Customer Services Phone:
        USA - 714-695-1000, option 2
        UK - +44 (0) 121 601 7040

Upon receipt of your support request, we will assign your request to one of our Customer Services representatives who will reply back with your tracking code and their direct contact information.

Live Chat

We monitor our Live Chat constantly, so you will get a fast response.